Frequently Asked Questions
Need Help? Let’s Shift Gears!
Explore our FAQs for answers or ride over to Customer Support for a smooth solution.
We are finalising the pricing for the vabsRider and will have the price available closer to our product launch. Sign up to our newsletter to receive updates!
The vabsRider will be available for almost worldwide shipping, with a list of restricted delivery countries to be announced soon.
We are located in Melbourne, Australia but our vabsRider seat will be available almost internationally.
We currently do not have a crowdfunding page, but are launching one very soon!
Sign up to our email waitlist to receive exclusive updates about the vabsRider launch on Kickstarter, a crowdfunding platform:
Sign up to our email waitlist to receive exclusive updates about the vabsRider launch on Kickstarter, a crowdfunding platform:
We understand that compatibility is important. While the connections on exercise bikes can vary significantly, our custom seat post is designed as an integral part of the vabsRider's structure and cannot be removed.
If you’re unsure about fitment for your specific bike model, our team is here to help—reach out, and we’ll gladly assist you in finding the best solution!
At this time, our design is not compatible with a dropper post combination commonly used on mountain bikes.
However, innovation is always in motion at ataraxyBSC, and we’re exploring possibilities for future updates. Stay tuned!
The vabsRider seat post length is 270mm/10.6 inches, ensuring compatibility with a wide range of analogue and electric bikes for a secure fit.
We also offer the following three seat post diameters:
• 27.2mm/ 1.07 inches
• 31.6mm/ 1.24 inches
• 34.9mm/ 1.26 inches
Absolutely! Our design includes spacers to increase the seat width, as well as options for rear and angle adjustments, ensuring a customised and comfortable ride tailored to your needs.
While we'd love to host international and interstate vabsRider Trial Days, we're now shifting our focus to bringing the seat to market via our Kickstarter campaign. Being a small start-up (based in Melbourne, Australia), we are physically limited to the places we can host Trial Days but hope to host more as we continue to grow!
Stay posted on our Instagram, Facebook, LinkedIn and Email Newsletter to find out what's next on our journey.
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Have More Questions?
We’d love to hear from you!
Visit our Contact Us page to chat with our Customer Support team.